Support | Premium
Support | Per-Incident
Support Services : Per-Incident
Designed for customers who do not have an active
maintenance contract with Weberon, this plan provides
a "Pay-as-you-go" option to get technical issues
resolved utilizing the services of our support team. For
a flat fee per incident, you will be connected with a
Weberon support engineer, who will work with you to solve
any technical problem you may have.
Per-Incident Technical Support is provided at a flat rate
per incident, and can be purchased at the time of your
call using your Visa, MasterCard, or American Express
credit card. A 20% discount is awarded when you buy a
pack of "10 support incidents," and a 30% discount
when you buy multiple packs of "10 support incidents".
Note: A Support Incident
is defined as one or more phone calls to solve one issue.
Support incidents DO NOT EXPIRE and can be used any time.
While Per-Incident Technical Support is available to those
not covered under maintenance, Weberon recommends that
our clients take up either Standard
Support or Premium
Support to enjoy access to the Additional
Call sales at 408-806-8404 to buy Per-Incident packages or complete the
form email@example.com and we will call you.